Reward Loyalty Points Scheme Policy

Rewards Point Chart


1.1 You must be a registered user of and logged into the website in order to earn and spend reward points.

1.2 When you register, we will use your personal information in accordance with our Privacy Policy.

1.3 Your rewards point account is personal to you, and we are not able to transfer points between accounts.


2.1 Each time you buy a product from the site using your log-in details you will automatically be credited with points depending on the value of your purchase.

2.2 You will be rewarded with 1 point for every item you buy, after deducting shipping charges.

2.3 Regular promotions will give you opportunities to earn additional points. Details of these will be given in our email newsletter or on the website.

2.4 You can view your current balance by logging in to the website and clicking 'My Account'.


3.1 At the payment stage you are given the option of redeeming your points against that purchase. If you prefer, you can save your points for future use.

3.2 Each 100 points is worth £1 off your purchase. Where the price of the products is more than your total point’s value, you must redeem all of your points in one transaction and pay the balance in the normal way. Where the total price of the products is less than your total point’s value and you choose to spend points, you must redeem points up to the price of the products.

3.3 Points cannot be used to pay for shipping charges.


4.1 If you return a product for any reason, we may deduct the points rewarded on that purchase from your account (where we provide a replacement, you will be credited with the usual number of points for that replacement).

4.2 If we offer a refund on a returned product which was partly or wholly purchased using points, we may provide the applicable proportion of the refund by re-crediting points to your account, rather than in cash.


5.1 Points do not have any expiry date but are lost if we withdraw the scheme or if your account is closed. We may close your account if no points have been collected or spent for a continuous period of at least 12 months. We may also close your account if you breach any of these terms.

5.2 If we suspect fraud or improper use of the scheme, we may take any action we consider appropriate, including cancelling an account or withdrawing points previously credited.

5.3 We may amend these terms. We will let you know of any changes by placing a notice on the website.

5.4 We will not exchange points for cash.

5.5 Where you suffer loss as a result of our breach of these terms, our only liability will be to credit to you any points which have been wrongly deducted or which should have been credited.

5.6 These terms are governed by English law. These terms will take precedence in the event of any inconsistency between them and any other material or communication we provide.


6.1 You will be rewarded 150 points by recommending new customers to who register with us.

6.2 New customers that are recommended under this scheme must subsequently purchase from using a credit/debit card or PayPal, for the rewards to be applied to the recommending account holder.

6.3 reserves the right to delete the account of any registered customer who abuses the recommended friends’ scheme. Any outstanding reward point’s balance may be forfeited in this case.


7.1 You will be rewarded 150 points by sharing on your social websites of offers available on